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Privacy Policy

PRIVACY POLICY

Akzenta International SA (hereinafter, “Akzenta”) provides users of the Akzenta website (hereinafter, the “website”, which can be visited at https://akzenta.com/) with the following information, in compliance with Article 13 of Regulation (EU) 2016/679 (or General Data Protection Regulation, hereinafter “G.D.P.R”), subsequent national legislation of adaptation (hereinafter referred to as the G.D.P.R., as the “Applicable Privacy Legislation”) and in compliance with Article 19 of the Federal Law on Data Protection (hereinafter “FADP”). In fact, during the consultation of the website, information relating to users is collected, which constitutes personal data pursuant to the Applicable Privacy Legislation.

The information is provided exclusively for the above-mentioned website, and not for other websites that can be reached through links present on the website.

DATA CONTROLLER

The Data Controller is Akzenta International SA, with registered office at Via Giuseppe Motta, 24 – 6830 Chiasso – Switzerland (e-mail: privacy@akzenta.ch; tel.: +41 (0)91 921 14 92).

EUROPEAN REPRESENTATIVE

The European representative appointed by the Data Controller pursuant to Article 27 of the G.D.P.R. is Scardaccione Niccolò, with registered office in Viale Luigi Majno, 9 – 20122 Milan (MI) (e-mail: scardaccione@spstudiolegale.it; tel.: +39 02 83424985).

TYPES OF DATA PROCESSED

The data that is processed by Akzenta in the event that the user uses the website is specified below. The user assumes responsibility for any personal data of third parties entered or published on the website, and guarantees that he has the right to communicate or disseminate them – thus freeing Akzenta from any liability towards such third parties.

Personal data collected automatically when you visit the Site:

  • Browsing data: Akzenta automatically collects data about the device (PC, tablet, mobile phone or any other mobile device) and the connection used by the user, including, for example, IP address, date and time of access, hardware and software information, information about events regarding the device, unique identifiers, crash data.
  • Website Usage Data: Akzenta collects information about how you have used the website, including, for example, the pages of the website or other content you view, the searches you make, the third-party applications (Google Maps, in the “Contact” section of the Site) on the website that you use, and links to other websites and applications you have clicked on.

Personal data provided directly by the user:

  • Optional data:
    • Data provided for the activation of the newsletter service: If the user decides to activate the newsletter service offered by Akzenta – through the items “Newsletter” and “Be up to date with our latest product innovations and news” the first item being present on all pages of the website and the second intem in the “Home” section – Akzenta collects the e-mail address entered.
    • Data provided through requests for information via e-mail: If the user, in order to request information, explicitly and voluntarily sends e-mails to Akzenta’s addresses indicated on the website, or uses the forms available in the “Become a reseller”, “Medical Professionals”, “Contact” sections, Akzenta acquires the e-mail address and any personal data of the user (and/or third parties) included in the text of the electronic communication, as well as – for the forms – the name and surname.

PURPOSES OF PROCESSING

  • Operation and Security of the Website: To operate, measure, improve, and secure the website and the services rendered through it; to prevent, detect, and mitigate security breaches and potentially prohibited or illegal activities.
  • User Support and Improvement: To identify and resolve problems you encounter when using the website (e.g., blocked or broken pages).

PROCESSING METHODS

The user’s personal data are processed with IT or telematic tools, exclusively for the purposes for which they were collected (see above), and stored for a determined period according to the criteria indicated in this privacy policy (see below). Personal data may be known and processed by Akzenta staff, duly instructed on the precautions to be adopted by the Applicable Privacy Legislation.

Akzenta is obliged to take the necessary technical and organizational measures to ensure that the processing of personal data complies with the provisions on data protection, in particular the principles set out in Article 6, and shall adopt from the beginning of the planning. Akzenta processes your personal data in a controlled and secure manner so that we can guarantee you, by means of appropriate technical and organizational measures, that the security of your personal data is appropriate to the risk.

DURATION OF TREATMENT

The specific retention periods of your personal data are documented in Akzenta’s Processing Activity Log (implemented in accordance with Article 30 of the G.D.P.R. and in accordance with Art. 12 of the nFADP). The user’s personal data are stored (according to the criteria set out in recital 39 and art. 5, paragraph 1, lett. e) of the G.D.P.R.) for a period necessary to ensure that the website works, and that Akzenta makes available to the users the services provided through the website. This period, in any case, may not exceed 10 years from the data collection. Your personal data will be destroyed or anonymised as soon as it is no longer required for the purpose of the processing (in accordance with Art. 6 para. 4 nFADP). Your personal data may be stored for longer periods than those just seen only if it is necessary for Akzenta to comply with its legal obligations or to protect a legal claim. After the expiration of these retention periods, your data will be deleted or permanently anonymised.

DISCLOSURE OF DATA

  • Combating wrongdoing and security breaches: We may disclose your personal data to third parties who are responsible for preventing, detecting, and mitigating potentially illegal acts and security breaches.
  • Law Enforcement, Legal Proceedings, and Modalities Authorized by Law: Akzenta may communicate users’ personal data to Judicial Authorities, Public Authorities or authorized third parties, in cases where the law provides for it. As well as, generally, when it is necessary to comply with legal obligations or verified requests relating to a criminal investigation or alleged illegal activity, or to respond to the claims of others regarding the rights, property, or safety of Akzenta, its employees, or users.

RIGHTS OF THE DATA SUBJECTS

Only in the cases and with all the limits provided for by art. 15-22 G.D.P.R. and art. 25-29 nFADP, the user has the right – at any time, free of charge and without any special charges and formalities – to:

  • obtain confirmation that Akzenta is processing your personal data;
  • access your personal data, and know its origin, the goals and purposes of the processing, the retention period and information regarding the third parties to whom the personal data are communicated;
  • withdraw your consent at any time, if this constitutes the basis of the processing;
  • update or rectify your personal data collected by Akzenta, so that it is always accurate;
  • exercise the so-called right to be forgotten, i.e. ensure that your personal data collected by Akzenta are deleted from Akzenta’s databases and/or archives, including backup archives;
  • restrict the processing of your personal data by Akzenta;
  • object to the processing of personal data processed to pursue public interest needs or legitimate interests of Akzenta;
  • be informed, within a reasonable timeframe, of any rectification, erasure or restriction of processing ordered by Akzenta, as well as any revocation of such measures and the reasons for the withdrawal.

You may exercise these rights by sending an informal written request to Akzenta by sending an e-mail to (e-mail: privacy@akzenta.ch). Upon receipt of the aforementioned email, Akzenta will comply with the request within one month of receipt of the same. This deadline may be extended by two months – subject to prior notice to the user – taking into account the complexity and number of requests. Akzenta reminds the user that, if the response to his/her requests has not been satisfactory in his/her opinion, he/she may contact and lodge a complaint with the Data Protection Authority (http://www.garanteprivacy.it/) in the manner provided for by the Applicable Privacy Legislation.

CHANGES TO THE PRIVACY POLICY

Akzenta reserves the right to make changes to this privacy policy at any time by giving notice to users on this page of the website. Therefore, the user is asked to consult this page often, taking as a reference the date of the last modification indicated at the bottom. Unless otherwise specified, in the event of a change, the previous privacy policy will continue to apply to the personal data collected up to that point.

Last updated: February 2024

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